Terms & Conditions
* Customs duty and Import tax may be charged to the customer.
It is 12-20% of the total value of your order.
This is separate from your DHL shipping fee.
The customer is responsible for the order.
* Exchange and refund.
We will refund items if returned in the original state as of when received.
We will only exchange or refund if a mistake is made on the part of Matopeda.
Items must be returned back to Matopeda, in order to receive an exchange or refund.
Most of the time, your order is custom made, we do not do refunds or exchanges.